Shipping Policy
Order Processing
All orders are processed within 1–2 business days (excluding weekends and public holidays). Once your order has been prepared, you will receive a confirmation email with tracking details, when available.
Orders placed after business hours will be processed on the next business day.
Shipping Coverage
We currently ship within the United States.
If you are located outside the United States, please contact us before placing your order to confirm shipping availability.
Email: support@theroyalhoney.shop
Phone: +1 (469) 326-4501
Shipping Timeframes
Estimated delivery times within the United States are typically:
- Standard Shipping: 4–7 business days after dispatch
Please note that delivery times are estimates and may vary depending on destination, carrier operations, weather conditions, or seasonal demand.
Shipping Costs
We offer free standard shipping within the United States.
If additional shipping options are available, any applicable charges will be displayed clearly at checkout before payment is completed.
Order Tracking
When available, tracking information will be sent by email once your order has been shipped.
If you do not receive tracking details within 3 business days after dispatch, please contact us:
Email: support@theroyalhoney.shop
Phone: +1 (469) 326-4501
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. If incorrect information is entered, please contact us immediately.
We are not responsible for delays, losses, or delivery issues caused by incorrect or incomplete shipping information provided at checkout.
Lost or Delayed Shipments
If your package appears delayed beyond the estimated delivery timeframe, please contact us and we will assist in reviewing the shipment status with the carrier.
Undeliverable Packages
If a package is returned to us due to an incorrect address, failed delivery attempts, or failure to collect the parcel, additional shipping charges may apply to resend the order.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
The Royal Honey
3500 S Great SW Pkwy #990
Grand Prairie, TX 75052
United States
Email: support@theroyalhoney.shop
Phone: +1 (469) 326-4501