We offer a 30-day return policy. This means you have 30 days after receiving your order to request a return.

To be eligible for a return, the item must be unused, unopened, and in its original sealed packaging. You will also need your receipt or proof of purchase.

To start a return request, please contact us:

Email: support@theroyalhoney.shop
Phone: +1 (469) 326-4501

If your return is approved, we will provide instructions on how and where to send your item. Items returned without prior authorization will not be accepted.

Please note that customers are responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect item.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery so we can review the issue and provide an appropriate resolution.

Email: support@theroyalhoney.shop
Phone: +1 (469) 326-4501

Exchanges

If you would like to exchange an item, please contact our support team. Exchanges are subject to product availability and are processed after the original item has been received and inspected.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, refunds will be issued to your original payment method within 10 business days. Please note that your bank or card provider may require additional processing time before the refund appears in your account.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us:

Email: support@theroyalhoney.shop
Phone: +1 (469) 326-4501

Non-Returnable Items

For safety, hygiene, and quality assurance reasons, certain items may not be eligible for return once opened or used, unless they arrive damaged or incorrect.

Contact Information

The Royal Honey
3500 S Great SW Pkwy #990
Grand Prairie, TX 75052
United States

Email: support@theroyalhoney.shop
Phone: +1 (469) 326-4501